In March of 2018, my husband and I bought our very first home in the South end of Edmonton. We looked for homes for about a year and a half, checking every option we possibly could! We met so many builders who offered us discounts and deals and told us that we were priority, however it always felt like we were not taken seriously because of our age and because we were not buying a million dollar home. However in January 2018 we met Dwayne from DKH Homes who helped us in buying our first home.
We have had such a wonderful experience from the first time we walked in the show home until now. From the moment we met Dwayne he was willing to sit down and listen to exactly what we were looking for in a home and then matched our needs to what he had available. When talking with Dwayne he did not make us feel like he was trying to fit us into a home but rather that he was trying to make his homes fit to us, it was incredibly refreshing after dealing with other builders who did not listen to our likes and dislikes. Dwayne is patient and understanding and was willing to walk us through ever step of the buying process. He answers his emails and phone calls quickly and did not become short when we started asking him too many questions! The home itself is beautiful and you can tell that DKH cares about the products that they put their name on.
During the build we had tiles put around our fire place, Dwayne was over seeing this process and when they did not come out perfect. Instead of doing a small fix to the imperfection, he had the whole thing redone to be perfect. It is actions like this that grew our confidence in DKH Homes and the homes that they put out. Even after we purchase our home and moved in, there were very small imperfections that we notified DKH about and they were dealt with in such a timely manner.
When DKH says that they will do something for you they will, you dont have to continually follow up with them or worry that they wont follow through. I would highly recommend DKH Homes to any of my family or friends, and would buy from Dwayne and DKH Homes again in a heartbeat.
Felicia and Alex
We purchased our home from DKH Homes in December 2017, and have nothing but positive things to say about Dwayne and his company. As first time home owners, Dwayne expertly guided us through the home buying process and created a stress free experience from start to finish.
Dwayne's personal touch and commitment to his clients puts him above and beyond the mainstream builders in Edmonton. He is extremely punctual with all methods of communication and always answered emails, texts and calls as soon as possible. As we purchased the home while living out of town, Dwayne always ensured that we were up to date with the building process and frequently sent updates and pictures showing us the progress of the home. Time lines were always a priority with Dwayne making sure that our build was on schedule; this provided us with an immense level of confidence while being located so far away.
Dwayne's attention to detail is impressive, and his high expectations for the quality of his builds is evident in all of his finished homes. He took the time finding specific finishes that we requested to make the home uniquely ours, and ensured no small detail was overlooked. This created a home that was finished to perfection which we are very proud to show off to friends and family.
Even as time has passed and we have been settled into our new home for a few months, Dwayne continues to make certain that the home is perfect and that we are still happy with our purchase. We would gladly partner with Dwayne again, and would strongly recommend DKH Homes to everyone looking to purchase a new home!
Troy and Kathleen
After months of searching for a house and feeling so disappointed that I could not find something that met all of my needs, I chose DKH Homes to build my custom dream home. The moment I walked into the show home, I was mesmerized; I was attracted to the high quality finishes, and the distinct layouts that I couldn't seem to find anywhere else in the market. Dwayne was professional throughout the entire process and he went above and beyond what I expected. I had a vision for my first home and he was happy to bring that vision to life. He ensured that when it came to the house, he accommodated my wishes every step of the way. I was new to the process, and Dwayne articulated the design and construction of the home clearly so that I was aware of what was going on. His approach and business ethics made this process an enjoyable experience. It is without a doubt that, should I build or purchase another home, I would definitely choose DKH Homes.
My wife and I purchased our house from DKH homes in April 2016. Our experience from the beginning was very positive. Dwayne was very professional and worked very hard to make sure everything was better than we expected.
We were originally attracted to the house because of the distinct layout. After walking through with a personalized tour, we fell in love with the high quality of construction, the unique features and the amazing finishing that DKH homes had done. Every inch of the house showed how much pride DKH homes had in their work. We enjoy almost every night sitting out on our master balcony overlooking the golf course.
The customer service and follow up we had after the purchase was phenomenal. Dwayne was very professional and was prompt to follow up with the few minor deficiencies. He was always friendly, made sure we understood exactly what was to be done and fully stood behind his work. We would purchase a house again through DKH homes just for his exceptional customer service and high standards in his work.
As we have settled in to our home, we are noticing more and more thought and care that was put into our home. Our custom finished attic was a great feature that added a uniqueness to the home and is the first stop when people tour the house. We have had a very positive experience with DKH homes and will be recommending to friends and family.
Adam and Mallory